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Understanding
9/11
xii, 194 p. : 24 cm
Includes bibliographical references (p. 161-185) and index
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully
Includes bibliographical references (p. 161-185) and index
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully
![[WorldCat (this item)]](/images/worldcat-small.png "[WorldCat (this item)]")
